NEW! Guest Service Agent at Hotel West & Main in Conshohocken Job at Concord Hospitality, Conshohocken, PA

N0pJR05XbzlUeXVvRFlBOG92dUFLQ09kckE9PQ==
  • Concord Hospitality
  • Conshohocken, PA

Job Description

Guest Service Agent at Hotel West & Main in Conshohocken

We are looking for a Guest Service Agent to join our team at Hotel West & Main!

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

  • Assisting guests efficiently, courteously and professionally at all times.
  • Maintain a high level of service and hospitality.
  • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
  • Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
  • Handle guest mail and messages with respect to privacy and professionalism.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
  • Be a great communicator to various departments and management on guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Job Tags

Full time,

Similar Jobs

MRINetwork Jobs

Commercial Window Sales Job at MRINetwork Jobs

 ...Commercial Window Sales - East Coast A long-standing manufacturer in the commercial window space is seeking a Sales Specialist...  ...team produces high-performance window systems for both new construction and major renovation projects, including historic restorations... 

The Learning Center

TriAxle Dump Truck Driver Job at The Learning Center

 ...Advancement Job Summary We seek an experienced and professional Dump Truck Driver to join our team. In this role, you will transport...  ...and preventative maintenance. The ideal candidate has experience driving tri-axle trucks and paving, making safety a priority.... 

Amaze Health

Addiction Counselor - Remote Job at Amaze Health

 ...Healthcare in the U.S. is an ever-changing maze filled with confusion and complexity. Amaze Health is a company dedicated to empowering our patients with all the tools, resources, and medical support they need to take charge of their own healthcare. We dont just take... 

ClearanceJobs

Security Guard Job at ClearanceJobs

 ...Security Guard Perform security guard duties in accordance with appropriate regulations to detect and prevent theft, damage, accident,...  ...work encompass fluctuating tours of duty to include evenings, nights, weekends and holidays. Position may be designated as Mission... 

Praescient Analytics

Knowledge Manager / Sharepoint Developer (TS/SCI) Job at Praescient Analytics

 ...Counternarcotics and Stabilization Policy (DASD CNSP) established and funded operational support activity consisting of DoD civilians, contractors and military service members responsible for providing tailored intelligence and operations support to Law Enforcement (LE) and...