Title: Customer Service Representative
Duration: 6+ months
Pay Rate: $19.36/hr
Location: East Hartford, CT - Onsite
M-F; 8:30 am - 5 pm
Weekend's Off
Description:
As a Sr. Customer Service Representative, you will be supporting our customers as a first point of contact and will be assisting in providing program, account information and password reset assistance for the online consumer portal. We will rely on you to actively listen to our customers and use your customer service skills, passion and creativity to meet their needs. You will need to have the ability to ensure call resolution in a timely manner, have excellent verbal and written communication skills, maintain the highest standards of quality, guarantee customer satisfaction on every call and other duties as assigned.
What you will be doing:
What you get:
People who succeed in this role have:
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